a person in white coverall sanitizing the toilet bowl

Sewage Backup on Disney Magic Cruise Ship Creates Less Than Magical Experience for Passengers

When you think of Disney, you imagine magic, adventure, and unforgettable memories. However, for some passengers aboard the Disney Magic cruise ship, their experience was far from magical. A sewage backup in a cabin on a recent voyage out of Galveston left travelers dealing with a disgusting mess and sparked concerns about compensation and the ship’s maintenance.


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The Incident: What Happened on the Disney Magic?

The trouble began on the third day of a six-day voyage when a pressure issue caused a sewage backup in a passenger’s cabin aboard the Disney Magic. According to reports, the problem wasn’t caused by passengers flushing inappropriate items, but rather an issue within the ship’s plumbing system. Despite prompt cleaning efforts, the unpleasant odor lingered, leaving passengers disturbed and more than a little grossed out.

Passenger Reactions and Compensation Demands

The passengers onboard the Disney Magic took to social media to air their grustrations. Many cruisers chimed in with advice, concerns, and demands for compensations. Commenters suggested requesting compensation ranging from full refunds to free future cruise credits and even additional perks like spa passes. Some cruisers expressed concerns about the impact on their children, stating that the unsanitary situation was unacceptable. Others were focused on the lingering smell, wondering about for compensation to cover the dry cleaning of their belongings.

Similar Incidents on the Disney Magic

Unfortunately, the sewage backup aboard this particular vessel is not an isolated event. Over the past two years, there have been multiple reports of similar plumbing issues on the Disney Magic. Passengers have shared accounts of bathrooms flooding with unpleasant odors, and some have reported repeated incidents. This raises questions about the condition of the ship’s plumbing system and whether these problems are part of a broader pattern that needs addressing.

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